“The credit offered is the support available through this program and doesn’t include covered shipping. If you’d prefer not to use it, no problem at all. There’s no obligation to accept.“

It began with my decision to participate in a Zwift group ride outside of the RIOT squad. It was a 75km ride, which would typically take me about 2 and a half hours to complete, thus boring myself to tears. I wanted to get an endurance ride in and pondered whether a group ride would make it more interesting. You can send short messages during these rides until your phone’s touchscreen gives up on registering your sweaty fingertips.

I joined the ride just as the ride leader announced that there would be prizes for the male and female with the most sprint points.

Things briefly became more interesting until I realized that out of the group of about 80 participants, there were only three other women. None of them attempted to get out of their saddles to challenge me during the sprints. The prize was undoubtedly mine early into the ride. I had no idea what it was; for all I knew, it could be a virtual badge. Zwift likes to give out those.

I submitted my email address to the ride leader to claim my prize, and three days later, a rep from The Feed got in touch, offering to add credit to my account, which did not exist. So, he explained how I need to create an account to claim my prize.

Hmm.

As hinted by this post’s opener, I straight-up asked the rep if it was a true prize or if I was still expected to pay for shipping. In case it was the latter, I asked if they had a promo code I could offer to someone else. That was when they responded, “There’s no obligation to accept.”

Oh, for the love of Amway…